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Frequently Asked Questions
What are your shipping options and delivery timelines?▼
We offer complimentary standard shipping on all orders. Domestic deliveries typically arrive within 3-5 business days, while international shipping timelines vary by destination and customs.
What is your return and exchange policy?▼
You may return unworn items in original packaging within 14 days of delivery. Please contact our concierge team to initiate a seamless return or size exchange.
Which payment methods do you accept?▼
We accept all major credit cards, PayPal, and Apple Pay. For your convenience, we also offer flexible financing options through Affirm at checkout for qualifying purchases.
How do you ensure the quality of your jewelry?▼
Each piece is handcrafted using 18k gold and genuine gemstones. Our artisans follow rigorous quality standards to ensure your jewelry remains a timeless heirloom for generations.
What Our Customers Say
“The craftsmanship is breathtaking. My medallion necklace has become a daily staple that always sparks conversation.”
“Exceptional quality and unique symbolism. It’s rare to find jewelry that feels this personal and well-made.”
“Absolutely stunning pieces. The weight and detail prove these are true heirloom items worth every penny.”
Why Choose Us
Modern Heirlooms
Exquisite fine jewelry crafted to tell your unique story.
Artisanal Craftsmanship
Hand-finished gold and enamel pieces made with timeless techniques.
Global Shipping
Luxury jewelry delivered securely to your doorstep worldwide.
Define Your Story With FoundRae Jewelry
Discover modern heirlooms designed to represent your unique journey and personal evolution through gold.
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